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WRC dismisses employment terms complaint after complainant misses hearing

By Orla Quinn

Historic decision · Decision date:

Place: no local area assigned from the source.

The WRC found Robynne McLean-Bosch’s complaint against Holland & Barrett Retail Ltd not well founded after she did not attend the hearing to pursue it. The decision was dated 9 September 2026. McLean-Bosch alleged she had not been notified of a change to her employment terms. Holland & Barrett Retail Ltd denied the complaint and argued there had been no change to her contract. An email on the morning of the hearing said she wanted to put the matter on hold; the decision noted she remained open to settlement talks.

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