The WRC recommended that a company take no further action on a customer service advisor’s dispute after the worker did not attend the hearing. The recommendation was dated 16 March 2023; the merits were not decided. A manager attended for the company. The case officer told the WRC that he had tried three times by phone and also by email to contact the worker about the link for the remote hearing.
WRC recommends company take no further action after worker misses hearing
Historic decision · Decision date:
Place: no local area assigned from the source.