Labour Court finds salon lacked procedures for bullying complaints

The Labour Court found that Gfa Salon Limited Atelier M lacked appropriate procedures to address serious workplace bullying allegations made by a former junior stylist. The worker appealed an Adjudication Officer’s recommendation, but the Court made no recommendation because her unfair dismissal proceedings remained in progress. Its determination was dated 3 February 2026. The worker said she had been bullied and humiliated in front of colleagues by the owner’s wife, who also worked at the salon. She also said there was no policy or mechanism for raising her concerns. The employer did not attend the hearing, though the Court was satisfied it had notice. The Court’s finding was that appropriate procedures were lacking, based on the worker’s uncontested submission; it did not find that the bullying allegations themselves had been substantiated.