Labour Court recommends 12.50% shift premium and £1,500 payment for Telecover staff

In 1991, the Labour Court recommended that 18 clerical staff accept management proposals for the Telecover operation at New Pmpa Insurance Limited, including a shift premium of 12.50% of basic salary, phased in over three months, and a once-off £1,500 payment. The recommendation was dated 14 June 1991. The dispute with the Services Industrial Professional Technical Union arose over proposed changes to shifts and pay. The company had proposed reducing the premium from 20% to 7.5% and offering £800 per individual, citing low evening and Saturday traffic and pressure on daytime telephone operations. The union argued that the premium covered a wider package of duties and conditions.