The WRC recommended that A National Health Provider pay An Occupational Health Practitioner €4,000 and review its grievance procedure after finding shortcomings in the handling of her grievance and appeal. The recommendation was dated 13 February 2024. The worker said someone subordinate to the manager she had complained about investigated her grievance concerning her dismissal and treatment. The adjudicator found this created an appearance of bias and that the grievance had not been fairly examined. The appeal response was also found inadequate because it referred her to the WRC instead of considering the appeal. The WRC also recommended training for human resources staff and managers who handle grievances, with the aim of ensuring fair procedures.
WRC recommends €4,000 and grievance reforms after appeal handling criticised
Historic decision · Decision date:
Place: no local area assigned from the source.