The WRC recommended that An Airline apologise to a worker and pay her €2,500 for distress caused by delays in handling her grievance. The recommendation was dated 22 April 2024. The worker said pressure to move from part-time to full-time hours led her to step down from business trainer to agent. She also described a call from work while she was being prepared for surgery and said the grievance investigation took too long. The employer acknowledged significant delays and apologised. The adjudication officer found in the worker's favour and recommended an apology letter as well as compensation for distress.
WRC recommends apology and €2,500 for airline worker after grievance delays
Historic decision · Decision date:
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