The WRC upheld two complaints by a driver against a bus company over its handling of disciplinary appeals and workplace grievances. The recommendation was dated 8 August 2022. The adjudicator found management responsible for failing to pass the driver’s appeals to the right person, although the driver had also failed to follow up. The company was to tell him where to direct any complaint, and he was to submit a concise outline for the company’s grievance process. The adjudicator found the driver had made a significant contribution to the situation and made no compensation award. The recommendation urged both sides to consider informal resolution or mediation.
WRC upholds two driver’s complaints over grievance handling
Historic decision · Decision date:
Place: no local area assigned from the source.