WRC recommends €1,000 after delays in worker’s grievance

The WRC recommended that a specialist retail employer pay a supervisor €1,000 after finding delays in handling her grievance. The recommendation was dated 9 March 2026. The worker said her complaint about a manager’s conduct was not properly investigated and that the delay contributed to her resignation. The employer accepted there had been delays and limited records of its response. The adjudicator found the formal grievance should have been progressed under the employer’s Dignity at Work policy, but did not determine the underlying conduct allegations. The worker did not participate in the employer’s later investigation.