Labour Court recommends renewed talks on Chorus Communications pay claim

The Labour Court recommended that Chorus Communications Limited and Services Industrial Professional Technical Union resume local discussions about pay for call-centre workers, including the proposed Senior Technical Support Representative role. The talks should finish within eight weeks, with an Industrial Relations Officer assisting if needed. The Court found the additional service-based annual leave claim was precluded under Clause 1.5 of Sustaining Progress. It said the parties had not engaged sufficiently on the proposed role or subsequent changes after digital television was introduced. The recommendation was signed on 3 October 2006.