WRC recommends process for worker’s injury-on-duty benefit application

The WRC recommended that a worker be allowed to make representations and request a reasoned decision on her outstanding application for injury-on-duty benefit. The recommendation was dated 6 August 2025. The worker had applied for the benefit after taking work-related sick leave. The public service provider accepted that there had been excessive delay, and an internal grievance about the delay was upheld. The WRC did not decide whether she qualified for the benefit. The WRC also recommended that the worker’s complaint about the handling of work-related stress be processed through the provider’s internal procedure. Any findings should be considered when deciding what redress, if any, was appropriate. The adjudication officer made no recommendation to grant the benefit and awarded no compensation.