WRC recommends €660 after finding worker’s dismissal unfair

The WRC recommended that an employer pay a worker €660 after finding her dismissal unfair. The recommendation was dated 25 November 2022. The worker said she was dismissed by phone after a customer complaint about a sandwich, without warnings or a chance to respond. The employer cited complaints about her work and said she could not keep up with the fast-paced business. The adjudicator found the complaints did not justify immediate dismissal and that concerns about timekeeping and interactions with colleagues had not been raised at the time. The worker had no written terms or staff handbook and was not given a right to appeal. The recommendation represented three weeks of financial loss before she found new work.