The Workplace Relations Commission found that a cleaning operative was unfairly dismissed by a facility services provider and awarded him €5,600. The decision was dated 1 August 2017. The employer said he was dismissed after taking a chocolate bar from a client-site canteen without paying before sitting down. He said he intended to pay and that staff commonly received drinks without charge. The officer found that the employer had not clarified the allegation or checked the canteen’s payment practices. She also found that the decision to dismiss was made at the disciplinary hearing without considering his response or a lesser sanction. The worker had contributed to the circumstances leading to his dismissal, and the €5,600 award reflected half the losses claimed.