Labour Court calls for external review of Dublin Bus bullying complaint handling

The Labour Court said Dublin Bus should appoint a qualified external person to review how a worker’s bullying complaint was handled and examine structural shortcomings in its procedures. The decision was signed on 18 October 2010. The worker said management had not properly investigated his allegations and that the grievance procedure was biased. Dublin Bus said the matter had been handled fairly and no further issues had been raised. The Court said relations between the worker and his supervisor were unsatisfactory and that the employer needed to provide a safe working environment. It also called for an independent investigation of wider problems alleged at the depot, with both exercises to be completed within three months.