I like Robinhood because their customer… I like Robinhood because their customer service, in my own opinion, is much more better than any other crypto currency company customer service that is out … Robinhood does not offer phone or live chat support. The app has a lot of great features but the company itself is shady and has the worst customer service I've dealt with in a long time. We pride ourselves on being insanely customer focused and as we continue to empower more people to participate in the financial markets, this team is vital to the … US. save. Archived. 8. This company should be sued Very bad experience with Robinhood. In the last 18 months, NaN customers have searched for Robinhood live chat-based customer service and we have had to tell them the disappointing news: … Robinhood is a brokerage firm whose services are centered around its mobile and online trading platforms. General The Robinhood website and mobile application (collectively, the “Service”) may include or make available certain content (the “Content”). 0.3. Customer Service . Robinhood Markets, Inc. is an American financial services company headquartered in Menlo Park, California, known for offering commission-free trades of stocks and exchange-traded funds via a mobile app introduced in March 2015. On two different occasions, I have to contact Robinhood customer service and the response time was over 1 week! At $5/month ($60 per year), Robinhood Gold is not a good deal unless you have a large account balance, frequently place trades, and consistently use margin. Robinhood Phone Number. Apparently, I’m not the only person who experienced these issues. 178,294 talking about this. Correct Success - Robinhood Hit With Wrongful Death Suit From The Family Of Alex Kearns Alleging Customer Service Failures And Reckless Practices The best source of finance News Monday, February 8, 2021 All of these recent issues hold implications for Robinhood’s future, not only in terms of its stability but also in terms of its … For more details, and to see what shortcuts or tools we provide to get better, faster help from … Lastly, Robinhood offers no phone option for customer service. Special Offer: Get Started with Robinhood Today! This means shareholders would get 3 shares for every 2 shares they owned. The family of a 20-year-old who died by suicide after thinking he'd lost $730,000 on Robinhood last year is suing the stock-trading app, accusing it of wrongful death. All mannerisms of unprofessionalism is fairly rampant in this location. Extremely limited customer service. On the other, it does not offer human advisement and provides limited customer service, limiting its … the work culture here is awful. PFOF has remained a hot topic in the industry Share. Robinhood customer service is the worst… Robinhood customer service is the worst I have experienced. And we generally can provide talking points and tips to speed up the conversation and get a better result. During the first quarter of 2020, Robinhood added a record 3 million new accounts to its platform. The lack of instant customer service via phone is one major way that … Chatting with Robinhood Customer Service. They locked my wifes account today and refused to let her withdraw her funds after a transfer was reversed, even though she had enough in her account to cover the transfer reversal. hide. Robinhood Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews. Robinhood Overview. Their customer service should be prompt and timely or their customers can suffer losses like I did. You're the Data, Not the Customer The app at the center of the GameStop stock controversy has to take care of its customers. Consumers complaining about Robinhood most frequently mention customer service, phone number and bank account problems. No known phone number. (Update: I no longer see any mention of this phone number on their website.) Useful. Wow!!! Robinhood also generates revenue from its premium subscription service, securities lending, and interchange fees from its cash-management offering. Robinhood has a consumer rating of 1.43 stars from 127 reviews indicating that most customers are generally dissatisfied with their purchases. Have a problem at Robinhood? 6 comments. I was wrong and had 3 before so the split was performed correctly. New comments … Lacks basic investment features. I contacted Robinhood because I thought I had 4 shares before the split and still only had 4. Content includes, without … They want you to use their customer service email “support@robinhood.com”. Recent recommendations regarding this business are as follows: "Be careful no support or person to … There is no inbound telephone number so you cannot call Robinhood for assistance. Robinhood learn page. Author Topic: robinhood customer service 【1-888-445-1612】 phone number (Read 7 times) 0 Members and 3 Guests are viewing this topic. Webull will eat their lunch! This thread is archived. The Robinhood customer service phone number is (650) 940-2700 during during market hours (9:30am – 4:00pm EST), however many readers have reported difficulty getting through. report. Robinhood ranks 35th among Brokerage sites. What's the fastest way to contact RobinHood customer care? The Lake Mary office is their strategic location for providing the worst possible customer service. Robinhood is democratizing finance for all. Rank: 11th. Robinhood and other brokerage firms use a service called the Automated Customer Account Transfer Service, or ACATS. Berry11. They have young kids in charge of processes who have NO IDEA what … 90% Upvoted. Robinhood was first mentioned on PissedConsumer on Apr 24, 2018 and since then this brand received 3806 reviews.. Robinhood ranks 279 of 1948 in Financial Services category. See "Robinhood Gold" under Commissions and Fees below. Open Account; Overall Summary. What’s the role of a Customer Experience Representative at Robinhood? They control what you can buy or sell. Robinhood does not offer access to mutual funds, IRAs, 401(k) accounts, shorting stocks, futures … One of Robinhood’s principal attractions is a complete lack of commission fees for all purchases and sales of U.S. listed stocks, options, exchange-traded funds (ETFs) and cryptocurrencies. Sometimes they use rules to not allow your order, and sometimes they directly cut off the service and say it is the server maintenance. The Clearing by Robinhood service allows the company to operate on its own clearing system, which reduces some of the service's account fees. Implications for Robinhood’s Future. Robinhood is a FINRA-regulated broker-dealer, registered with the U.S. Securities and Exchange Commission, and is a member of the Securities Investor Protection … The only thing their … As the Covid-19 stock market swung wildly, Kearns had begun experimenting, trading options. He called the customer service line, but it sent him to voice mail. Close. There reason being that the account was locked for "security purposes". Robinhood Financial LLC & Robinhood Securities, LLC Customer Agreement In consideration of Robinhood Financial LLC, Robinhood Securities, LLC, and their agents and assigns (collectively, "Robinhood") opening one or more accounts on my behalf ("My Account(s)" or the "Account(s)") for the purchase, sale or carrying of securities or contracts relating thereto and/or the borrowing of funds, … Submitting queries via the Help option in the app have gone unanswered for weeks now. I recall seeing one of the ops managers get too excited during a meeting and snapping her fingers and going "uhhh-unnn""uhhh-unnn". Robinhood Hit With Wrongful Death Suit From The Family Of Alex Kearns Alleging Customer Service Failures And Reckless Practices Forbes - Jeff Kauflin Just before a young, inexperienced Robinhood customer named Alex Kearns took his own life last June over a backfired $730,000 trade, he tried three times to contact the customer service department of the online … A Customer Experience Representative is the front-line in helping our customers and is vital to supporting them and answering any questions they may have. You've already flagged this Deborah Noah 2 reviews. Technology Robinhood Is the Facebook of Investing. There is only one way to contact Robinhood, shown above. Feature Robinhood; Overall: 3 Stars: … What's the fastest way to contact RobinHood customer care? Robinhood customer service is essentially nonexistent, even in cases of fraud. Robinhood Online Help-desk. Posted by 4 years ago. A Robinhood user filed a class-action lawsuit Thursday, and by Friday afternoon thousands of investors were used an online service called DoNotPay.com to automatically join the suit. Contacting Robinhood. Perhaps a phone number? However, I didn't … and Robinhood Markets (collectively, “Robinhood”), including any customer or account agreements and any other agreements that govern your use of software, products, goods, services, content, tools, and information provided by Robinhood. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Best way to get Robinhood help. That’s disappointing, especially considering the low barrier to entry for riskier types of trades and the relatively young and inexperienced demographic to which Robinhood caters. GetHuman always knows the way to live chat with a company like Robinhood when it's available. Is there an alternative to waiting? share. That’s unexceptionable for a brokerage firm. 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