Courts / Dublin / Report

Aer Lingus attendant's role as shop steward 'absolutely not' an influence on sacking, manager tells WRC

Date
2026-05-05

Stage
Charge Or Pretrial

Primary locality
Dublin

County
Dublin

Summary

An Aer Lingus manager has stated that a senior flight attendant's role as a trade union shop steward was 'absolutely not' a factor in her decision to confirm his dismissal. Marie Walsh, manager for customer and on-board service at the airline, was questioned at the Workplace Relations Commission (WRC) regarding the appeal raised by Alan O'Neill, a senior flight attendant who was sacked in 2024. The company is defending a complaint under the Unfair Dismissals Act 1977 brought by Mr O'Neill. His dismissal followed allegations of gross misconduct over his alleged treatment of a passenger on a delayed flight in April 2024. Ms Walsh confirmed that Mr O'Neill was dismissed on appeal. Mr O'Neill was accused of refusing to allow a passenger to use the bathroom for up to 45 minutes after take-off. His legal team disputes the length of time the passenger had to wait, stating he was following standard procedures. Mr O'Neill claimed he was under personal strain and that the passenger's swearing triggered him.

Who, what, where, when and why

What: Report matter: Aer Lingus attendant's role as shop steward 'absolutely not' an influence on sacking, manager tells WRC. Procedural stage: charge_or_pretrial

When: