Courts / Dublin / Report
Aer Lingus attendant accused of refusing to let passenger use toilet said he was 'triggered' by bad language
Summary
The WRC heard that former senior Aer Lingus cabin crew member Alan O'Neill was dismissed for gross misconduct after a dispute with a passenger who wanted to use the toilet during refuelling in Marseilles. Evidence included claims of aggressive and unprofessional conduct, while O'Neill said he felt triggered by swearing. The hearing was adjourned for cross-examination and his evidence.
Who, what, where, when and why
What: Report matter: Aer Lingus attendant accused of refusing to let passenger use toilet said he was 'triggered' by bad language. Procedural stage: charge_or_pretrial
When:
- 9 April Other
- 2026-02-27 Publication
Case subjects
Accused
Outcome: The case before adjudication officer Michael MacNamee BL has been adjourned to the first week of May, when Ms McHugh is set to be cross-examined by Jason Murray BL, instructed by Daniel Spring & Co on behalf of trade union Fórsa.
Places mentioned
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