Courts / Galway / Report

Carer who 'ghosted' dementia patient wins €1.6k in withheld pay

Date
2025-06-24
Stage
Hearing Or Decision
Primary locality
Galway
County
Galway

Summary

In a case heard by the Workplace Relations Commission, Catarina Cardoso, a live‑in carer for a Galway resident with advanced dementia, claimed that her employer, Ross Jenkins, unlawfully withheld her final wages. Cardoso had resigned on 23 August 2024, citing anxiety and carer burnout, and had given the family four days' notice. Jenkins argued that Cardoso's abrupt departure left the vulnerable patient alone for nearly 24 hours, jeopardised medication administration, and caused the family to scramble for emergency assistance. The commission found no contractual provision allowing wage deductions and no written notice of any alleged misconduct. Consequently, the adjudicating officer ordered Jenkins to pay Cardoso €1,650.78 within six weeks, ruling the withholding unlawful. The decision focused solely on the wage issue, with no reference to the patient's care or any other matters.

Who, what, where, when and why

What: Report matter: Carer who 'ghosted' dementia patient wins €1.6k in withheld pay. Procedural stage: hearing_or_decision

When:

Why: I failed to face you because I knew what I was doing," Ms Cardoso replied. CNI source report

Case subjects

Catarina Cardoso

Applicant

Places mentioned

Secondary Mention

Topics

Stage Hearing Or Decision

Related court reports

Read the original CNI report

Correction or retraction request

If a fact, identity, locality or legal outcome needs review, email the newsroom with this report's details prefilled.

Email a correction request