Courts / Ireland / Report
Hospital makes public apology to trans woman over 'unsatisfactory' A&E experience
2025-06-16
Hearing Or Decision
Summary
St James's Hospital issued a public apology to trans woman Paige Behan after she reported an unsatisfactory emergency department experience on 16 August 2024, following illness after gender‑affirming surgery abroad. The hospital acknowledged a gap in care pathways for patients returning from overseas gender surgery and expressed regret for the distress caused. A statutory complaint alleging discrimination under the Equal Status Act 2000 was brought by Behan, but the matter was resolved by agreement before adjudication. The resolution required only a public statement, which was read by the hospital's counsel. The hospital committed to meeting with the Transgender Equality Network Ireland to discuss concerns and improve services for similar patients. The adjudication officer noted the withdrawal of the complaint and praised the parties' cooperation in reaching an agreement.
Who, what, where, when and why
What: Report matter: Hospital makes public apology to trans woman over 'unsatisfactory' A&E experience. Procedural stage: hearing_or_decision
When:
- 16 August Adjournment
- 16 August 2024 Other
- 2025-06-16 Publication
Case subjects
Applicant
Places mentioned
- St James's Hospital
- The hospital
Topics
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