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First-ever compensation under remote work legislation sees Salesforce ordered to pay €1k over delay in response to '550km office commute' issue

Date
2025-05-06
Stage
Hearing Or Decision
Primary locality
Dublin
County
Dublin

Summary

In May 2025 the Workplace Relations Commission awarded Thomas Farrell €1,000 after Salesforce failed to reply within the four‑week deadline for a formal remote‑work request under the Work Life Balance and Miscellaneous Provisions Act 2023. Farrell, a recruiter who had moved to the west of Ireland, had been told in June 2023 that he could work remotely and attend the office as needed. In May 2024 his line manager announced a return‑to‑office requirement of three to four days a week. Farrell filed a request on 10 June 2024 citing the unsustainability of a 550‑km daily commute, his proven remote performance and inconsistencies in Salesforce's policy. The company responded on 11 July 2024, after the deadline, and rejected the request on 26 July 2024, citing collaboration, in‑person meetings and alignment with a global hybrid strategy.

Who, what, where, when and why

What: Report matter: First-ever compensation under remote work legislation sees Salesforce ordered to pay €1k over delay in response to '550km office commute' issue. Procedural stage: hearing_or_decision

When:

Why: In a formal request under the legislation, Mr Farrell told his employer he needed to work remotely because of "the un-sustainability of a 550km daily round-trip commute". CNI source report

Case subjects

Thomas Farrell

Applicant

Places mentioned

Secondary Mention

Topics

Stage Hearing Or Decision

Related court reports

Read the original CNI report

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