Courts / Dublin / Report

Bar manager accused of 'defrauding customers' with service charges challenges firing

Summary

Ryan Boodhun, a bar manager at the Schoolhouse Hotel in Ballsbridge, Dublin, has lodged a statutory complaint under the Unfair Dismissals Act 1977 after being dismissed for alleged gross misconduct. The hotel's policy was to add a 10 % service charge to bills for tables of eight or more, with the charge removed if the party objected. Boodhun was suspended in June 2023 following an allegation that he had added the charge to smaller tables without customers' knowledge. The hotel's investigation concluded that he had knowingly applied the charge incorrectly, and the Workplace Relations Commission (WRC) found the dismissal justified. Boodhun maintains the accusations are unfounded, claiming the process violated natural justice. The tribunal heard evidence from hotel staff, the owner, and an investigator, and was given a fortnight to submit further submissions on his loss of earnings. The hearing was closed by adjudicator Orla Jones.

Who, what, where, when and why

What: Report matter: Bar manager accused of 'defrauding customers' with service charges challenges firing. Procedural stage: hearing_or_decision

When:

• June 2023 Other
• 22 June 2023 Other
• June 13th Other
• 2024-12-10 Publication

Places mentioned

Topics

Stage Hearing Or Decision

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Read the original CNI report