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Dealz ordered to pay €7k after paralympian 'humiliated' by guide dog refusal
Summary
Nadine Lattimore, a Paralympian who represented Ireland in 2012, won €7,000 in compensation after a security guard at a Dealz shop in Dublin 1 tried to deny her guide dog entry. The incident occurred on 23 August last year when Lattimore was buying balloons and was told the dog was not allowed. She felt humiliated and vulnerable, and after the manager apologized and confirmed the dog was welcome, the case was brought under the Equal Status Act 2000. The tribunal found Dealz had not challenged her testimony and accepted her account. The decision ordered Dealz to pay the compensation, train staff repeatedly on the Act, and display signs welcoming guide and assistance dogs. Lattimore was represented by David McCarroll of RDJ LLP; Dealz was represented by Ursula Cullen of Miley and Miley LLP. The ruling was welcomed by Irish Guide Dogs for the Blind, who highlighted the need for businesses to train staff on disability rights.
Who, what, where, when and why
What: Report matter: Dealz ordered to pay €7k after paralympian 'humiliated' by guide dog refusal. Procedural stage: hearing_or_decision
When:
- 23 August Incident
- 2024-07-09 Publication
Why: Because of the presence of the guide dog and "all the associated paraphernalia" there could be "no ambiguity" about Ms Lattimore's disability on the day, Ms McGrath noted. CNI source report
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