Courts / Dublin / Report

Ryanair 'unreservedly' apologises" to quantity surveyor wrongly banned from flying

Date
2024-02-06

Stage
Charge Or Pretrial

Primary locality
Dublin

County
Dublin

Summary

In the High Court, Ryanair unreservedly apologised to Eoin Michael Cahill, a quantity surveyor, after incorrectly banning him from flying and writing to his employer identifying him as a disruptive passenger. Mr Justice Rory Mulcahy was informed that the airline accepted Mr Cahill was mistakenly identified as a passenger involved in an altercation with staff on January 2nd. Ryanair, represented by Martin Hayden SC, stated the ban has been withdrawn and offered to correct the record with Mr Cahill's employer, the Jones Engineering Group. The airline proposed paying €10,000 in compensation plus legal costs. Mr Cahill, represented by Paul O'Higgins SC and solicitor CW Ashe, had sought an injunction to lift the ban and correct the defamation, along with damages. He claimed the false allegations threatened his professional reputation, particularly as he travels between Ireland and Denmark for work. Ryanair had previously argued Mr Cahill did not allow sufficient time for an investigation, but the court found the airline had known of the complaint for some time. Mr Justice Mulcahy ordered Ryanair to pay Mr Cahill's legal costs for the injunction proceedings. The matter was effectively resolved through the airline's apology and offer of amends, with the court addressing the costs of the pretrial application.