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Restaurant staff deny diner told them she had disability in 'obscenely loud' music case

Summary

In a Workplace Relations Commission hearing, Emily Brady, a hearing‑impaired diner, alleged that the Dublin restaurant 777 refused to lower its "obscenely loud" music to accommodate her disability. Brady claimed the manager, Pepé Rodriguez, said no and walked away when she asked for a quieter volume, and that the music was set to match the restaurant's vibe. The restaurant's staff, including waitress Christine Noguera, denied being told of Brady's disability, stating they only heard a request to lower the music. Brady insisted she had disclosed her hearing impairment twice, while the restaurant's solicitor argued that reasonable accommodation was provided and that Brady had not met the burden of proof. The adjudicator closed the hearing, with a decision to be issued in the new year.

Who, what, where, when and why

What: Report matter: Restaurant staff deny diner told them she had disability in 'obscenely loud' music case. Procedural stage: hearing_or_decision

When:

• new year Other
• 2023-12-14 Publication

Why: Mr Rodriguez told the restaurant's solicitor, Michelle Loughnane, that moving tables was not an option because the restaurant was busy and Ms Brady was one of a party of five. CNI source report

Places mentioned

Topics

Stage Hearing Or Decision

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Read the original CNI report