Courts / Ireland / Report

'Worse than being told I have cancer': patient soiled himself at busy transport hub after finding accessible facilities locked

Date
2023-07-12
Stage
Charge Or Pretrial

Summary

During a Christmas Eve visit to a major transport hub, a man with prostate cancer and severe post‑surgery incontinence found the accessible toilet locked and was forced to soiled himself. He reported being soaked in blood‑stained urine and that another man in uniform sniggered when he asked for help. The transport operator denied discrimination, claiming the incident was a negative customer experience and that the man used foul language. CCTV footage was reviewed but not preserved. The tribunal has barred the press from naming the operator and will issue a decision in writing. The case highlights the man's distress and the operator's refusal to admit a disability‑related failure to provide access to the toilet. The tribunal will consider the evidence and the operator's arguments before deciding.

Who, what, where, when and why

What: Report matter: 'Worse than being told I have cancer': patient soiled himself at busy transport hub after finding accessible facilities locked. Procedural stage: charge_or_pretrial

When:

Topics

Stage Charge Or Pretrial

Read the original CNI report

Correction or retraction request

If a fact, identity, locality or legal outcome needs review, email the newsroom with this report's details prefilled.

Email a correction request