Courts / Kilkenny / Report

Hotel that turned away couple with guide dog ordered to pay €5k

Date
2022-11-11
Stage
Hearing Or Decision
Primary locality
Kilkenny
County
Kilkenny

Summary

In November 2019, Pamela McKeogh and her partner Kevin Ryan attempted to stay at the Kilkenny House Hotel with a guide dog. The hotel manager rejected the request, citing that his own dogs would bark all night if the guide dog stayed. After the couple was forced to find alternative accommodation, McKeogh lodged a complaint under the Equal Status Act 2000. The Workplace Relations Commission heard the case, noting the manager's refusal and the hotel's claim that no suitable rooms were available. The tribunal found that McKeogh was discriminated against on the basis of disability. Consequently, the Kilkenny House Hotel was ordered to pay her €5,000 in compensation for the discriminatory treatment she endured during the attempted stay.

Who, what, where, when and why

What: Report matter: Hotel that turned away couple with guide dog ordered to pay €5k. Procedural stage: hearing_or_decision

When:

Case subjects

Pamela McKeogh

Applicant

Places mentioned

Journey Or Route
Facility

Topics

Stage Hearing Or Decision

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